I guess I haven't done much writing in the past few months. Quite a bit has gone on and much more to come. I finally made the decision last Wednesday to put in my resignation at SVP Worldwide as an Embroidery Software Support Specialist. Yes, if you've called SOS or the general number, you've spoken with me. It has frustrated me by time constraints to assist a call-in customer and constantly be looking at the time ticking away while trying to assist someone in resolving an issue with their Viking or Pfaff machine. This has made it look like I don't know what I'm doing, however, call-time time shouldn't have any correlation to performing a remote Webex session with a customer as long as it straightens out the problem. Well, after April 27th, I won't have to worry about it anymore. I would like to become an independent educational consultant with the company, but I do know that it will be a long time before I do a job like this again unless I have control over the situation and create a company which can provide all aspects of assistance like altering the computer's registry or recommending a different anti-virus software which is friendlier with the computer and software installed on it.
I'm pretty much going to relax, tend to my garden and finish scanning all of the fabric I have in my workroom so I can post it in the site and join other fabric retailers in a specific organization devoted to fabric retailers and quilt shops.
Decided life is too short to be doing something that is making you miserable. I think this world would be much better off if more people came to this decision. I figure I will be busier than ever now but doing what I enjoy doing. Your input would be appreciated.
Anything and everything related to small business retail, handcrafting, textiles, etc.
